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This page will serve as a location for all CSAT AND NPS data collected for various surveys conducted for specific periods.

FRAMEWORK PLAN:

View file
nameCSAT NPS Framework V1 May 2024 (1).pdf

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Net Promoter Score:

NPS stands for Net Promoter Score, which is a metric used to gauge customer loyalty and satisfaction. It's a popular tool for measuring how likely customers are to recommend your company's products or services to others.

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