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The OmniSense Webphone is an example implementation of a web-based SIP phone for integration into CRMs and other systems by developers.

Warning

DO NOT DEPLOY THE EXAMPLE INTO PRODUCTION

Note

This is an example. Maintenance and actual implementation is up to the Integrator

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  1. Retrieve the value of the WebRTC Phone Extension from the browser page or console log and temporarily store it for the corresponding agent profile.

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User Login

  1. When using the User Login API, log in the respective user with the previously stored phone extension.

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  1. At this point, you will now be able to use the Voice APIs to conduct voice operations.

User Logout

  1. Use the User Logout API to log out the agent and end the Webphone session.

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