RFO for 2024
- Tebogo Lekoane
- Buhle Nyawo
- Katlego Taaibos
Incident/ Issue | Date of Incident | Status | RFO received on: | RFO Doc |
|---|---|---|---|---|
408 Request Timeout | 09 Jan 2024 |
| 15 Jan 2024 | 
|
PLP ViciDial Database Performance | 10 Jan 2024 |
| 12 Jan 2024- TFSA-2551 |
|
Caller ID name not showing on TrueCalller | 05 Feb 2024 |
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TF- Oxide Cluster Network Outage | 16 Feb 2024 |
| 19 Feb 2024 | 
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TF- Oxide Cluster Network Outage PLP & Crisp | 20 Feb 2024 |
| 22 Feb 2024 | 
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Outbound Calls were rejected SIP error code 480 | 26 Feb 2024- 27 Feb 2024 |
| 13 Mar 2024 | 
|
CCS Application Server unreachable | 03 Mar 2024 |
| 13 Mar 2024 | 
|
Softswitch ITSP Routing Failar | 06 Mar 2024 |
| 08 Mar 2024 | 
|
Common Routing Engine | 09 Mar 2024 |
| 13 March 2024 | 
|
Calls failing for Online Financial Advisor | 12 April 2024 |
| 15 April 2024 | 
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IPS Displaying spammed number | 12 April 2024 |
| 15 April 2024 | 
|
|---|---|---|---|---|
Calls Failing | 19 April 2024 | Sent to Affected clients | 19 April 2024 | 
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Calls terminating on CCS | 08 May 2024 | Sent | 08 May 2024 | 
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Calls Terminating-PLP | 21 May 2024 | Sent | 22 May 2024 | 
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Calls not going out from the API Dialer | 23 May 2024 | Sent | 28 May 2024 | 
|
|---|---|---|---|---|
VM Experincing Performance Issues |
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Calls terminating- Saicom | 28 May 2024 | Sent | 20 June 2024 | 
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Unplanned Network Outage | 21 June 2024 | Sent | 25 June 2024 | 
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TS Legal PBX Instability | 11 July 2024 | Sent | 17 July 2024 | 
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TForge RFO - Call Quality on the Softswitch Platform | 16 - 18 July 2024 | Sent | 25 July 2024 | 
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