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FAQ: Request Timeout/ Whitelist IP

FAQ: Request Timeout/ Whitelist IP

Owned by Thabang Mashiane, created
Mar 22, 2024

 Problem

Should a customer get a request timeout error, the following steps should be followed.

 Solution

  1. Open your web browser, and go to the search bar.

  2. Type “What is my public IP” Press the enter key or click on the Google search button.

  3. Google will display your public address at the top of the search results page.

  4. Provide the engineer with any desk details

 

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