FAQ: Service Unavailable/ Can't Dial Certain Numbers.

Owned by Thabang Mashiane, created
Mar 22, 2024
1 min read

 Problem

Should the customer experience service unavailable or unable to dial certain numbers, these are the steps they should follow.

 Solution

  1. Have you tested dialing on a different network? e.g Cell C, Telkom, MTN

  2. Test the landline and a mobile phone to see if there is a difference.

 

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