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Log into our Portal via this URL:https://tforge.myportallogin.co.uk/Select “Submit a ticket”atlassian.net/servicedesk/customer/portals
Select the TForge Finance Portal to log your request.
Select the "I want some help Help required with my account" option.
Enter your requested information in the “Summary” (subject) section.
Select the option “Share with” to share with your “Organisation or “No One”.
Select one of the finance-related ticket categories closest to your request or query:
“Airtime Query”Enquiry”, “Invoice Statement Request”, “Invoice Payment Enquiry”, “Payment Allocations”,
Select the “Other” option should your query be unrelated to any listed categories.
Simply “provide information” that pertains to your selection above and click “Submit”, "Hardware Returns”, and “Credit Note Requests”.
Simply add detailed information under “Additional Information” related to your request or query.
Click “Send” at the bottom to submit your ticket request or query.
You can keep track of your ticket status on the home page, click on “Lookup a ticket”“Requests” at the top right corner.
Alternatively, you can contact our offices at 010 035 0909 to speak to one of our representatives in person.
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