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Incident/ Issue

Date of Incident

Status

RFO received on:

RFO Doc

408 Request Timeout

09 Jan 2024

15 Jan 2024

View file
name2024.01.09 - RFO - TForge Storage Infrastructure Outage.pdf

PLP ViciDial Database Performance

10 Jan 2024

12 Jan 2024- TFSA-2551

View file
name2024.02.21 - RFO - caller ID name not showing on the Truecaller Application (related to RF.pdf
View file
name2024.01.10 - RFO - PLP.pdf

Caller ID name not showing on TrueCalller

05 Feb 2024

View file
name2024.02.06 - RFO - caller ID name not showing on the Truecaller Application.pdf

TF- Oxide Cluster Network Outage

16 Feb 2024

19 Feb 2024

View file
name2024.02.16 - RFO - Network Outage.pdf

TF- Oxide Cluster Network Outage

PLP & Crisp

20 Feb 2024

22 Feb 2024

View file
name2024.02.21 - TForge RFO (occurence 2024.02.20) - Network Outage.pdf

Outbound Calls were rejected SIP error code 480

26 Feb 2024- 27 Feb 2024

13 Mar 2024

View file
nameTForge RFO - Outbound calls rejected. SIP error code 480 Temporarily Unavailable -.pdf

CCS Application Server unreachable

03 Mar 2024

13 Mar 2024

View file
name2024.03.05 - TForge RFO (occurence 2024.03.01) - CCS Server.pdf

Softswitch ITSP Routing Failar

06 Mar 2024

08 Mar 2024

View file
nameRFO - Softswitch ITSP routing failure - TForge.pdf

Common Routing Engine

09 Mar 2024

13 March 2024

View file
nameTForge RFO - CRE (Common Routing Engine) was not accessible.pdf

Calls failing for Online Financial Advisor

12 April 2024

15 April 2024

View file
nameRFO - Calls failing for Online Financial Advisor - Centracom.pdf