Overview
The Vicidial Lead Dearchive API facilitates the dearchiving of leads within the Vicidial system.
Endpoint
API is allowed to operate within office hours.
The endpoint server address will be provided by Service Delivery.
Use the following endpoint to initiate your request:
Method | Endpoint | Description |
---|---|---|
POST | /vicidial/leads/dearchive | Lead dearchive endpoint |
Authentication
API key will be provided by Service Delivery.
To access the Lead Dearchive API, you must authenticate using an API key.
Include the following headers in your request:
Authorization: Key=YOUR_API_KEY Content-Type: application/json
Request
The API consistently executes operations in the following sequential order:
insert_leads
delete_leads
When making a request, you must post the following JSON object.
{ "insert_leads": true, "delete_leads": true, "lead_ids": [ 0, 1 ] }
Field | Datatype | Description |
---|---|---|
insert_leads | true | false | This feature enables the insertion of specified lead IDs into the vicidial_list table. Lead IDs that are already present in the vicidial_list table will not be inserted again. It is recommended to always set this feature to true. |
delete_leads | true | false | This feature enables the deletion of specified lead IDs from the vicidial_list_archive table in a safe manner. Before deleting, the API checks if the specified lead IDs exists in the vicidial_list table and the column data matches the vicidial_list_archive table lead ID data. Setting this feature to false will result in lead IDs remaining in the vicidial_list_archive table. |
lead_ids | Integer | Specify the lead IDs that you wish to dearchive. Limited to 500 leads per request. |
CURL request example:
For testing, create a dummy list and load 500 leads.
Use created lead IDs and archive leads using the Lead Archive API.
Insert lead IDs into the vicidial_list table. Ignore lead IDs that already exist in the vicidial_list table.
Delete lead IDs from the vicidial_list_archive table. Performs safe delete by checking if the lead IDs exist in the vicidial_list table and if the column data matches the vicidial_list_archive table lead ID.
curl -k -X POST https://<server>/vicidial/leads/dearchive \ -H "Authorization: Key=YOUR_API_KEY" \ -H "Content-Type: application/json" \ -d '{ "insert_leads": true, "delete_leads": true, "lead_ids": [ 0, 1 ] }'
Response
The API follows general HTTP response status codes. In addition to the HTTP code included in the JSON response, you can also rely on the HTTP status code returned by the response.
HTTP status code - 200
Returns the following successful response If there are no errors with the request or the specified lead IDs. The data will be processed based on the option values specified in the request JSON object.
{ "message": "lead_ids batch was successfully processed", "select_count": 1, "insert_count": 1, "delete_count": 1 }
HTTP status code - 401
Returns the following error response if the API cannot validate the API user.
{ "message": "unable to validate api user" }
HTTP status code - 403
Returns the following error response if the API was executed during office hours.
{ "message": "api cannot be executed during office hours time condition" }
HTTP status code - 400
Returns the following error response if the value passed for insert_leads is not a bool value or no value was provided.
{ "message": "insert_leads must be a boolean value", "lead_errors": 0, "lead_ids": [] }
Returns the following error response if the value passed for delete_leads is not a bool value or no value was provided.
{ "message": "delete_leads must be a boolean value", "lead_errors": 0, "lead_ids": [] }
Returns the following error response if the value passed for lead_ids is not an integer value or was passed with double quotes.
{ "message": "lead_ids must only contain integer values", "lead_errors": 1, "lead_ids": [ "0" ] }
Returns the following error response if no value was passed for lead_ids.
{ "message": "lead_ids must contain atleast 1 value", "lead_errors": 0, "lead_ids": [] }
Returns the following error response if the values passed for lead_ids exceed 500 values.
{ "message": "lead_ids cannot exceed 500 values", "lead_errors": 0, "lead_ids": [] }
Returns the following error response if the values passed for lead_ids contain duplicate values.
{ "message": "lead_ids cannot contain duplicate values", "lead_errors": 1, "lead_ids": [ 0 ] }
Returns the following error response if the values passed for lead_ids do not exist in the vicidial_list table.
{ "message": "lead_ids does not exist", "lead_count": 1, "lead_ids": [ 0 ] }
HTTP status code - 500
Returns the following error response for any other errors not mentioned above.
{ "message": "Unexpected character encountered while parsing number: s. Path 'lead_ids[97]', line 104, position 5.", "lead_errors": 0, "lead_ids": [] }