Problem
- Agents receive connecting calls in running campaign
- Agents hear music on hold
- When they are supposed to be connected to a callee they hear nothing but a beep
Solution
The SIP provider is not sending though voicemail audio correctly, you need to notify your provider or change providers.
| Panel |
|---|
|
| you need to notify your provider or change providers |
Related articles
| Filter by label (Content by label) |
|---|
| showLabels | false |
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| max | 5 |
|---|
| spaces | EPD |
|---|
| showSpace | false |
|---|
| sort | modified |
|---|
| showSpaceexcerpt | falsetrue |
|---|
| reverse | true |
|---|
| excerpt | true |
|---|
| type | page |
|---|
| type | page |
|---|
| excerptType | simple |
|---|
| cql | label = "dialer-faq" and type = "page" and space = "EPD" |
|---|
| labels | dialer-faq |
|---|
|