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Dialer: Agents do not hear callees (voicemails)
Dialer: Agents do not hear callees (voicemails)
By Rijnhard Hessel
May 23, 2018
Problem
Agents receive connecting calls in running campaign
Agents hear music on hold
When they are supposed to be connected to a callee they hear nothing but a beep
Solution
The SIP provider is not sending though voicemail audio correctly, you need to notify your provider or change providers.
you need to notify your provider or change providers
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