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Rijnhard Hessel

Rijnhard Hessel

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labeljirareport
Latest Fix 
Issues20 issues
Versionv2.0.0

Summary

A major stability update, we combed through the entire operating stack and all the components and made fixes all along the chain to improve stability in edge cases. 

Several fixes are upstream and not listed here

any integrator on v1.6 can safely upgrade as no functional changes were made

Info

The First major release with the use of our massive dialer testing framework (which will be open sourced soon enough)

All updates for this release

Bug

  • DIAL-181296 
    Status
    subtletrue
    colourgreen
    titleResolved
     Sidekiq crashes when a campaign is initialised and calls are not sent through to dialer Rejected Calls Stay in Dialing state
  • DIAL-188276 
    Status
    subtletrue
    colourgreen
    titleResolved
     RecordingMonitor is crashing when a file doesn't exist On agent connection asterisk fails to playback MOH file
  • DIAL-193257 
    Status
    subtletrue
    colourgreen
    titleResolved
     ElectricSlide::CallQueue crashes on call bridge (undefined method) Remove wrapup_time from API
  • DIAL-194236 
    Status
    subtletrue
    colourgreen
    titleResolved
     OutboundCall Crashes when Campaign stopped After reaching max_retries all calls would go into failed
  • DIAL-198234 
    Status
    subtletrue
    colourgreen
    titleResolved
     ElectricSlide::CallQueue crashes when agent is marked available Dialer does not respond to API campaign start call
  • DIAL-203233 
    Status
    subtletrue
    colourgreen
    titleResolved
     Agents get connected to phantom channel Objects not being serialized to json on some API call responses
  • DIAL-206220 
    Status
    subtletrue
    colourgreen
    titleResolved
     Agent gets redialed when campaign is stopping and a make available request is received recording file does not include extension
  • DIAL-207217 
    Status
    subtletrue
    colourgreen
    titleResolved
     Campaign Hangs on calling last callee No Offline Notification for Agent[1978]
  • DIAL-208210 
    Status
    subtletrue
    colourgreen
    titleResolved
     Campaign status not changing to "Stopped" Duplicate offline notifications received when setting agent to offline
  • DIAL-209208 
    Status
    subtletrue
    colourgreen
    titleResolved
     On agent connection asterisk fails to playback MOH file Campaign status not changing to "Stopped"
  • DIAL-210207 
    Status
    subtletrue
    colourgreen
    titleResolved
     Duplicate offline notifications received when setting agent to offline Callee stays in Dialing
  • DIAL-217206 
    Status
    subtletrue
    colourgreen
    titleResolved
     No Offline Notification for Agent[1978] Agent gets redialed when campaign is stopping and a make available request is received
  • DIAL-276203 
    Status
    subtletrue
    colourgreen
    titleResolved
     On agent connection asterisk fails to playback MOH fileDAP-44 Agents get connected to phantom channel
  • DIAL-198 
    Status
    subtletrue
    colourgreen
    titleResolved
     Remove wrapup_time from APIDAP-49 ElectricSlide::CallQueue crashes when agent is marked available
  • DIAL-194 
    Status
    subtletrue
    colourgreen
    titleResolved
     recording file does not include extensionDAP-51 OutboundCall Crashes when Campaign stopped
  • DIAL-193 
    Status
    subtletrue
    colourgreen
    titleResolved
     Objects not being serialized to json on some API call responsesDAP-58  ElectricSlide::CallQueue crashes on call bridge (undefined method)
  • DIAL-188 
    Status
    subtletrue
    colourgreen
    titleResolved
     After reaching max_retries all calls would go into failedDAP-59 RecordingMonitor is crashing when a file doesn't exist
  • DIAL-181 
    Status
    subtletrue
    colourgreen
    titleResolved
     Dialer does not respond to API campaign start call Sidekiq crashes when a campaign is initialised and calls are not sent through to dialer

Maintenance

  • Platform Upgrade:
    • Centos 7
    • updated Jruby and Ruby versions
    • updated gems
    • several fixes made to upstream projects impacting stability
  • DIAL-196 
    Status
    subtletrue
    colourgreen
    titleResolved
     Added slack notifications for failed packager builds
  • DIAL-197 
    Status
    subtletrue
    colourgreen
    titleResolved
     Disable centos 6 builds

Recommended Changes

  • ALL integrators will be updated to this version, no testing is required by integrators, it should just work.