Problem
- Agents receive connecting calls in running campaign
- Agents hear music on hold
- When they are supposed to be connected to a callee they hear nothing but a beep
Solution
The SIP provider is not sending though voicemail audio correctly, you need to notify your provider or change providers.
Panel |
---|
|
you need to notify your provider or change providers |
Related articles
Filter by label (Content by label) |
---|
showLabels | false |
---|
max | 5 |
---|
spaces | EPD |
---|
sort | modified |
---|
showSpace | false |
---|
reverse | true |
---|
excerpt | true |
---|
type | page |
---|
labels | dialer-faq |
---|
|
...