Page Comparison

Summary

A major stability update, we combed through the entire operating stack and all the components and made fixes all along the chain to improve stability in edge cases. 

Several fixes are upstream and not listed here

any integrator on v1.6 can safely upgrade as no functional changes were made

All updates for this release

Bug

• DIAL-181 

  Status
  subtle true colour green title Resolved

   Sidekiq crashes when a campaign is initialised and calls are not sent through to dialer
• DIAL-188 

  Status
  subtle true colour green title Resolved

   RecordingMonitor is crashing when a file doesn't exist
• DIAL-193 

  Status
  subtle true colour green title Resolved

   ElectricSlide::CallQueue crashes on call bridge (undefined method)
• DIAL-194 

  Status
  subtle true colour green title Resolved

   OutboundCall Crashes when Campaign stopped
• DIAL-198 

  Status
  subtle true colour green title Resolved

   ElectricSlide::CallQueue crashes when agent is marked available
• DIAL-203 

  Status
  subtle true colour green title Resolved

   Agents get connected to phantom channel
• DIAL-206 

  Status
  subtle true colour green title Resolved

   Agent gets redialed when campaign is stopping and a make available request is received
• DIAL-207 

  Status
  subtle true colour green title Resolved

   Campaign Hangs on calling last callee
• DIAL-208 

  Status
  subtle true colour green title Resolved

   Campaign status not changing to "Stopped"
• ?DIAL-209 

  Status
  subtle true colour green title Resolved

   Agent gets redialed when they are marked as Offline
• DIAL-210 

  Status
  subtle true colour green title Resolved

   Duplicate offline notifications received when setting agent to offline
• ?DIAL-214 

  Status
  subtle true colour green title Resolved

   Dialer does not respond to API campaign start call
• DAP-44 

  Status
  subtle true colour green title Resolved

   Remove wrapup_time from API
• DAP-49 

  Status
  subtle true colour green title Resolved

   recording file does not include extension
• DAP-51 

  Status
  subtle true colour green title Resolved

   Objects not being serialized to json on some API call responses
• DAP-58

  Status
  subtle true colour green title Resolved

   After reaching max_retries all calls would go into failed
• ?DAP-59 

  Status
  subtle true colour green title Resolved

   Dialer does not respond to API campaign start call

Maintenance

• Platform Upgrade:
  • Centos 7
  • updated Jruby and Ruby versions
  • updated gems
  • several fixes made to upstream projects impacting stability
• DIAL-196 

  Status
  subtle true colour green title Resolved

   Added slack notifications for failed packager builds
• DIAL-197 

  Status
  subtle true colour green title Resolved

   Disable centos 6 builds
• ?DIAL-202 

  Status
  subtle true colour green title Resolved

   Specify the recording file format

Recommended Changes

• ALL integrators will be updated to this version, no testing is required by integrators, it should just work.