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labeljirareport
Latest Fix 
Issues19 20 issues
Versionv2.0.0

Summary

A major stability update, we combed through the entire operating stack and all the components and made fixes all along the chain to improve stability in edge cases. 

Several fixes are upstream and not listed here

any integrator on v1.6 can safely upgrade as no functional changes were made

Info

The First major release with the use of our massive dialer testing framework (which will be open sourced soon enough)

All updates for this release

Bug

  • DIAL-181 
    Status
    subtletrue
    colourgreen
    titleResolved
     Sidekiq crashes when a campaign is initialised and calls are not sent through to dialer
  • DIAL-188 
    Status
    subtletrue
    colourgreen
    titleResolved
     RecordingMonitor is crashing when a file doesn't exist
  • DIAL-193 
    Status
    subtletrue
    colourgreen
    titleResolved
     ElectricSlide::CallQueue crashes on call bridge (undefined method)
  • DIAL-194 
    Status
    subtletrue
    colourgreen
    titleResolved
     OutboundCall Crashes when Campaign stopped
  • DIAL-198 
    Status
    subtletrue
    colourgreen
    titleResolved
     ElectricSlide::CallQueue crashes when agent is marked available
  • DIAL-203 
    Status
    subtletrue
    colourgreen
    titleResolved
     Agents get connected to phantom channel
  • DIAL-206 
    Status
    subtletrue
    colourgreen
    titleResolved
     Agent gets redialed when campaign is stopping and a make available request is received
  • DIAL-207 
    Status
    subtletrue
    colourgreen
    titleResolved
     Campaign Hangs on calling last callee
  • DIAL-208 
    Status
    subtletrue
    colourgreen
    titleResolved
     Campaign status not changing to "Stopped"
  • DIAL-209 
    Status
    subtletrue
    colourgreen
    titleResolved
     On agent connection asterisk fails to playback MOH file
  • DIAL-210 
    Status
    subtletrue
    colourgreen
    titleResolved
     Duplicate offline notifications received when setting agent to offline
  • DIAL-217 
    Status
    subtletrue
    colourgreen
    titleResolved
     No Offline Notification for Agent[1978]
  • DIAL-276 
    Status
    subtletrue
    colourgreen
    titleResolved
     Duplicate offline notifications received when setting agent to offline On agent connection asterisk fails to playback MOH file
  • DAP-44 
    Status
    subtletrue
    colourgreen
    titleResolved
     Remove wrapup_time from API
  • DAP-49 
    Status
    subtletrue
    colourgreen
    titleResolved
     recording file does not include extension
  • DAP-51 
    Status
    subtletrue
    colourgreen
    titleResolved
     Objects not being serialized to json on some API call responses
  • DAP-58
    Status
    subtletrue
    colourgreen
    titleResolved
     After reaching max_retries all calls would go into failed
  • DAP-59 
    Status
    subtletrue
    colourgreen
    titleResolved
     Dialer does not respond to API campaign start call

Maintenance

  • Platform Upgrade:
    • Centos 7
    • updated Jruby and Ruby versions
    • updated gems
    • several fixes made to upstream projects impacting stability
  • DIAL-196 
    Status
    subtletrue
    colourgreen
    titleResolved
     Added slack notifications for failed packager builds
  • DIAL-197 
    Status
    subtletrue
    colourgreen
    titleResolved
     Disable centos 6 builds

Recommended Changes

  • ALL integrators will be updated to this version, no testing is required by integrators, it should just work.