The dialer is a complex system of applications, and in order to help you integrate with the dialer we cover a few topics here of what is required and why you need to do things in certain ways.

This however only covers so much, we always recommend that our integrators keep good communication with us, so that we can help and explain as much as possible. Integrations are our highest priority. 

Overview 

The dialer is basically a giant asynchronous state machine with a lot of moving parts under the hood, the API you consume does a lot of orchestrating in backend.
The dialers API has 2 parts, the RESTful section, which you use to issue commands to the dialer and a notification system.  

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