Page Comparison

Summary

A major stability update, we combed through the entire operating stack and all the components and made fixes all along the chain to improve stability in edge cases. 

Several fixes are upstream and not listed here

any integrator on v1.6 can safely upgrade as no functional changes were made

All updates for this release

Bug

• DIAL-406 

  Status
  subtle true colour green title Resolved

   Fix Celluloid: Enigma::StatsStore crashed!
• DIAL-395 

  Status
  subtle true colour green title Resolved

   RecordingManager fails to move Recording Files
• DIAL-394 

  Status
  subtle true colour green title Resolved

   OutboundCall Crashes when Campaign stopped Fix Memory leak probably with RecordingManager
• DIAL-193296 

  Status
  subtle true colour green title Resolved

   ElectricSlide::CallQueue crashes on call bridge (undefined method) Rejected Calls Stay in Dialing state
• DIAL-188276 

  Status
  subtle true colour green title Resolved

   RecordingMonitor is crashing when a file doesn't existDIAL-181 On agent connection asterisk fails to playback MOH file
• DIAL-257 

  Status
  subtle true colour green title Resolved

   Remove wrapup_time from API
• DIAL-236 

  Status
  subtle true colour green title Resolved

   Sidekiq crashes when a campaign is initialised and calls are not sent through to dialerDIAL-198 After reaching max_retries all calls would go into failed
• DIAL-234 

  Status
  subtle true colour green title Resolved

   Dialer does not respond to API campaign start call
• DIAL-233 

  Status
  subtle true colour green title Resolved

   ElectricSlide::CallQueue crashes when agent is marked available Objects not being serialized to json on some API call responses
• DIAL-203220 

  Status
  subtle true colour green title Resolved

   Agents get connected to phantom channel recording file does not include extension
• DIAL-206217 

  Status
  subtle true colour green title Resolved

   Agent gets redialed when campaign is stopping and a make available request is received No Offline Notification for Agent[1978]
• DIAL-207210 

  Status
  subtle true colour green title Resolved

   Campaign Hangs on calling last callee Duplicate offline notifications received when setting agent to offline
• DIAL-208 

  Status
  subtle true colour green title Resolved

   Campaign status not changing to "Stopped"?DIAL-209
• DIAL-207 

  Status
  subtle true colour green title Resolved

   Callee stays in Dialing
• DIAL-206 

  Status
  subtle true colour green title Resolved

   Agent gets redialed when they are marked as Offline?DIAL-210campaign is stopping and a make available request is received
• DIAL-203 

  Status
  subtle true colour green title Resolved

   Duplicate offline notifications received when setting agent to offlineDAP-49 Agents get connected to phantom channel
• DIAL-198 

  Status
  subtle true colour green title Resolved

   recording file does not include extensionDAP-44 ElectricSlide::CallQueue crashes when agent is marked available
• DIAL-194 

  Status
  subtle true colour green title Resolved

   Remove wrapup_time from APIDAP-51 OutboundCall Crashes when Campaign stopped
• DIAL-193 

  Status
  subtle true colour green title Resolved

   Objects not being serialized to json on some API call responsesDAP-58  ElectricSlide::CallQueue crashes on call bridge (undefined method)
• DIAL-188 

  Status
  subtle true colour green title Resolved

   RecordingMonitor is crashing when a file doesn't exist
• DIAL-181 

  Status
  subtle true colour green title Resolved

   After reaching max_retries all calls would go into failed Sidekiq crashes when a campaign is initialised and calls are not sent through to dialer

Maintenance

• Platform Upgrade:
  • Centos 7
  • updated Jruby and Ruby versions
  • updated gems
  • several fixes made to upstream projects impacting stability
• DIAL-196 

  Status
  subtle true colour green title Resolved

   Added slack notifications for failed packager builds
• DIAL-197 

  Status
  subtle true colour green title Resolved

   Disable centos 6 builds
• DIAL-202 383 

  Status
  subtle true colour green title Resolved

   Dialer influxdb stats conflict on data types

• DIAL-370

  Status
  subtle true colour green title Resolved

   Specify the recording file format

   As TF, we want to be able to configure the dialer core for remote dependencies so that everything doesn't have to be installed on one box.

• DIAL-371

  Status
  subtle true colour green title Resolved

   As TF, we want to be able to configure the dialer API for remote dependencies so that everything doesn't have to be installed on one box.

Recommended Changes

• ALL integrators will be updated to this version, no testing is required by integrators, it should just work.