Page Comparison

Summary

A major stability update, we combed through the entire operating stack and all the components and made fixes all along the chain to improve stability in edge cases. 

Several fixes are upstream and not listed here

any integrator on v1.6 can safely upgrade as no functional changes were made

All updates for this release

Bug

• DIAL-181406 

  Status
  subtle true colour green title Resolved

   Fix Celluloid: Enigma::StatsStore crashed!
• DIAL-395 

  Status
  subtle true colour green title Resolved

   Sidekiq crashes when a campaign is initialised and calls are not sent through to dialerDIAL-188 RecordingManager fails to move Recording Files
• DIAL-394 

  Status
  subtle true colour green title Resolved

   Fix Memory leak probably with RecordingManager
• DIAL-296 

  Status
  subtle true colour green title Resolved

   Rejected Calls Stay in Dialing state
• DIAL-276 

  Status
  subtle true colour green title Resolved

   RecordingMonitor is crashing when a file doesn't exist On agent connection asterisk fails to playback MOH file
• DIAL-193257 

  Status
  subtle true colour green title Resolved

   ElectricSlide::CallQueue crashes on call bridge (undefined method) Remove wrapup_time from API
• DIAL-194236 

  Status
  subtle true colour green title Resolved

   OutboundCall Crashes when Campaign stopped After reaching max_retries all calls would go into failed
• DIAL-198234 

  Status
  subtle true colour green title Resolved

   ElectricSlide::CallQueue crashes when agent is marked available Dialer does not respond to API campaign start call
• DIAL-203233 

  Status
  subtle true colour green title Resolved

   Agents get connected to phantom channel Objects not being serialized to json on some API call responses
• DIAL-220 

  Status
  subtle true colour green title Resolved

   recording file does not include extension
• DIAL-206217 

  Status
  subtle true colour green title Resolved

   Agent gets redialed when campaign is stopping and a make available request is received No Offline Notification for Agent[1978]
• DIAL-207210 

  Status
  subtle true colour green title Resolved

   Campaign Hangs on calling last callee Duplicate offline notifications received when setting agent to offline
• DIAL-208 

  Status
  subtle true colour green title Resolved

   Campaign status not changing to "Stopped"
• ?DIAL-209207 

  Status
  subtle true colour green title Resolved

   Agent gets redialed when they are marked as Offline Callee stays in Dialing
• DIAL-209206 

  Status
  subtle true colour green title Resolved

   On agent connection asterisk fails to playback MOH file Agent gets redialed when campaign is stopping and a make available request is received
• DIAL-276203 

  Status
  subtle true colour green title Resolved

   Duplicate offline notifications received when setting agent to offlineDAP-44 Agents get connected to phantom channel
• DIAL-198 

  Status
  subtle true colour green title Resolved

   Remove wrapup_time from APIDAP-49 ElectricSlide::CallQueue crashes when agent is marked available
• DIAL-194 

  Status
  subtle true colour green title Resolved

   recording file does not include extensionDAP-51 OutboundCall Crashes when Campaign stopped
• DIAL-193 

  Status
  subtle true colour green title Resolved

   Objects not being serialized to json on some API call responsesDAP-58  ElectricSlide::CallQueue crashes on call bridge (undefined method)
• DIAL-188 

  Status
  subtle true colour green title Resolved

   After reaching max_retries all calls would go into failedDAP-59 RecordingMonitor is crashing when a file doesn't exist
• DIAL-181 

  Status
  subtle true colour green title Resolved

   Dialer does not respond to API campaign start call Sidekiq crashes when a campaign is initialised and calls are not sent through to dialer

Maintenance

• Platform Upgrade:
  • Centos 7
  • updated Jruby and Ruby versions
  • updated gems
  • several fixes made to upstream projects impacting stability
• DIAL-196 

  Status
  subtle true colour green title Resolved

   Added slack notifications for failed packager builds
• DIAL-197 

  Status
  subtle true colour green title Resolved

   Disable centos 6 builds?
• DIAL-202 383 

  Status
  subtle true colour green title Resolved

   Dialer influxdb stats conflict on data types

• DIAL-370

  Status
  subtle true colour green title Resolved

   Specify the recording file format

   As TF, we want to be able to configure the dialer core for remote dependencies so that everything doesn't have to be installed on one box.

• DIAL-371

  Status
  subtle true colour green title Resolved

   As TF, we want to be able to configure the dialer API for remote dependencies so that everything doesn't have to be installed on one box.

Recommended Changes

• ALL integrators will be updated to this version, no testing is required by integrators, it should just work.