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languagejson
titleCDR Object
{
 "type": <string>,
 "payload":{
     "user_id": <integer>,
     "campaign_id": <integer>,
     "status_id": <integer>,
     "status": <string>,
     "break_name": <string>
 }
}

...

Field

Key

Type

Description

type

string

The type of notificaiton.

Payload Data

user_id

integer

This represents a unique identifier for The ID of the user whose status is being updated.

campaign_id

integer

This is an identifier for the campaign in which the user is participating. It associates the status update with a particular campaign, allowing for organized trackingThe ID of the camapign.

status_id

integer

An identifier associated with The ID of the status update itself.

status

string

A descriptive string that indicates the current status of the user within the campaign. This could be a status such as "active," "completed," "paused," or any other relevant statusThe name of the status.

break_name

string

This field is used to provide additional context or information about the user's status, especially if the status is related to a break or interruption in their participation.The break name the agent is on.
Break

  • Lunch

  • Meeting

  • Other

  • Bio