User Status Notification
- Jonathan Jones (Deactivated)
Owned by Jonathan Jones (Deactivated)
User Status Notification
The User Status Notification is a structured message format that facilitates the real-time communication of user status updates within an omni-channel campaign. It includes essential details like user and campaign identification, status information, and context, enabling systems and applications to respond appropriately to the user's progress or changes in status.
Field | Type | Description |
type | string | The type of notificaiton. |
Payload Data | ||
user_id | integer | The ID of the user. |
campaign_id | integer | The ID of the camapign. |
status_id | integer | The ID of the status. |
status | string | The name of the status. |
break_name | string | The break name the agent is on.
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