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Latest Fix 
Issues20 issues
Versionv2.0.0

Summary

A major stability update, we combed through the entire operating stack and all the components and made fixes all along the chain to improve stability in edge cases. 

Several fixes are upstream and not listed here

any integrator on v1.6 can safely upgrade as no functional changes were made

The First major release with the use of our massive dialer testing framework (which will be open sourced soon enough)

All updates for this release

Bug

  • DIAL-181 RESOLVED Sidekiq crashes when a campaign is initialised and calls are not sent through to dialer
  • DIAL-188 RESOLVED RecordingMonitor is crashing when a file doesn't exist
  • DIAL-193 RESOLVED ElectricSlide::CallQueue crashes on call bridge (undefined method)
  • DIAL-194 RESOLVED OutboundCall Crashes when Campaign stopped
  • DIAL-198 RESOLVED ElectricSlide::CallQueue crashes when agent is marked available
  • DIAL-203 RESOLVED Agents get connected to phantom channel
  • DIAL-206 RESOLVED Agent gets redialed when campaign is stopping and a make available request is received
  • DIAL-207 RESOLVED Campaign Hangs on calling last callee
  • DIAL-208 RESOLVED Campaign status not changing to "Stopped"
  • DIAL-209 RESOLVED On agent connection asterisk fails to playback MOH file
  • DIAL-210 RESOLVED Duplicate offline notifications received when setting agent to offline
  • DIAL-217 RESOLVED No Offline Notification for Agent[1978]
  • DIAL-276 RESOLVED On agent connection asterisk fails to playback MOH file
  • DAP-44 RESOLVED Remove wrapup_time from API
  • DAP-49 RESOLVED recording file does not include extension
  • DAP-51 RESOLVED Objects not being serialized to json on some API call responses
  • DAP-58 RESOLVED After reaching max_retries all calls would go into failed
  • DAP-59 RESOLVED Dialer does not respond to API campaign start call

Maintenance

  • Platform Upgrade:
    • Centos 7
    • updated Jruby and Ruby versions
    • updated gems
    • several fixes made to upstream projects impacting stability
  • DIAL-196 RESOLVED Added slack notifications for failed packager builds
  • DIAL-197 RESOLVED Disable centos 6 builds

Recommended Changes

  • ALL integrators will be updated to this version, no testing is required by integrators, it should just work.
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