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Call:
CDRs are sent after every call, whether or not it was answered/handled. These are used for call accounting both on the providers side as well as in the 3rd party application. As CDRs are critical we make use of a persistent Redis List to send them. A single worker must exist which handles/processes these notifications.
Type | List |
|---|
Key | enigma:notifications:campaigns |
|---|
Payload | - type: cdr
- payload: <notif>
- extension: <agent ext>
- recording_url: <location where you can fetch recording>
- call_ref: <client_call_ref>
- dialed_at: <the time the call was placed>
- contact_ref: <the matter this cdr relates to>
- end_reason: <Dispositions>
- end_code: <The SIP termination code>
- call_time: <call_time>
- call_dir: <whether this was inbound or outbound>
- ref: <campaign_ref>
|
|---|
Values: