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Dispositions

Dispositions

Mapped Dispositions

Used in the Dialer and Click2Dial v2.3.0+ (loosely based on xep-0327)

Disposition/end_reason

Raw Dispositions (deprecated)

Known ISDN Cause codes / end_code

Meaning

Click2Dial

Dialer

Disposition/end_reason

Raw Dispositions (deprecated)

Known ISDN Cause codes / end_code

Meaning

Click2Dial

Dialer

hungup

ANSWER

CANCEL

0, 16

Answered call followed by normal hangup Unspecified (All Click2Dial hangups)

v2.3.0+

v1.0.0+

callee_hungup

ANSWER

0, 16

Answered call followed by normal hangup by the Callee

 

v1.1.2+

agent_hungup

ANSWER
CANCEL (Dialer)

0, 16

Answered call followed by normal hangup by the Agent

 

v1.1.2+

voicemail

ANSWER

0, 16

An answering Machine was detected (this is not 100% accurate)

 

v1.4.0+

busy

BUSY

17

Rejected by the Callee subsequent to being accepted

v2.3.0+

v1.0.0+

reject

DONTCALL

19,21,22

Rejected by the Callee before being accepted

v2.3.0+

v1.0.0+

timeout

NOANSWER

18,102

Timeout in contacting the Callee

v2.3.0+

v1.0.0+

error

CONGESTION

CHANUNAVAIL

TORTURE

Validation error: 28

CONGESTION: 34, 42

All unspecified codes.

Generic Error, most likely and incorrect parameter was provided

v2.3.0+

v1.0.0+

failed

INVALIDARGS

 

Internal Error, please notify us

v2.3.0+

v1.0.0+

Raw Dispositions

Used in Click2Dial Prior to v2.3.0

Disposition

Meaning

Disposition

Meaning

ANSWER

Call is answered. A successful dial. The caller reached the callee.

BUSY

Busy signal. The dial command reached its number but the number is busy

NOANSWER

No answer. The dial command reached its number, the number rang for too long, then the dial timed out

CANCEL

Call is cancelled. The dial command reached its number but the caller hung up before the callee picked up

CONGESTION

Congestion. This status is usually a sign that the dialled number is not recognised

CHANUNAVAIL

Channel unavailable. On SIP, peer may not be registered

DONTCALL

Privacy mode, callee rejected the call

TORTURE

Privacy mode, callee chose to send caller to torture menu

INVALIDARGS

Error parsing Dial command arguments

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