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These settings will need to be configured by Teleforge, however understanding them is crucial to getting the most out of your integration, for your particular use case.

The settings here are only a subset of those available, as these are the only relevant ones to Integrators.

Pay attention to redis_port, redis_db and http_port, as these will be assigned to you and could change, they will be the same for all clients of your integration and should be set at a global level in your application and should be relatively easy to change.

settingvaluesdefaultdescription
outbound_scope
  • private - only for calls generated by Integrator
  • spy - for calls generated by any integrator
  • global - for all outbound calls
privatedetermines when a CDR should be sent on an outbound call.
inbound_scope
  • Off - no inbound cdr's
  • global - receive CDR's for all inbound calls
Off

determines when a CDR should be sent on an inbound call.

This is unaffected by inbound queue setup and does not determine inbound call connection notifications.
(Which are determined by queue setup)

redis_portany valid port number6379this will be assigned to an integrator globally (across all Teleforge clients), it should be globally configurable in your application
redis_db0-160this will be assigned to an integrator globally (across all Teleforge clients), it should be globally configurable in your application
http_portany valid port number over 83008300this will be assigned to an integrator globally (across all Teleforge clients), it should be globally configurable in your application
http_enabledOn/OffOnWill the Integrator be using the REST API? Even if using WebRTC, disabling this will prevent recording access.
webrtc_enabledOn/OffOffWill the Integrator be using the WebRTC integration route? (this requires additional setup)
random_cliOn/OffOffIF the client has the random CLID feature then it can be enabled or disabled at an integrator level (send "random" as the outbound_id when making a call)
default_ringany valid integer (in seconds)35the default amount of time to ring the callee before hanging up.
international_callsOn/OffOffAre international calls allowed for the Integrator? For security reasons, this is Off by default
country_codeany valid country code27The "home" country to assume 0 prefixed numbers belong to
external_agentsOn/OffOffnon-extension to non-extension calls, usually this is if agents are roaming and the PBX is used as a middleman between their cellphone and the client.





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