User Status Notification

The User Status Notification is a structured message format that facilitates the real-time communication of user status updates within an omni-channel campaign. It includes essential details like user and campaign identification, status information, and context, enabling systems and applications to respond appropriately to the user's progress or changes in status.

Values

Field	Type	Description
type	string	The type of notificaiton.
Payload Data
user_id	integer	The ID of the user.
campaign_id	integer	The ID of the camapign.
status_id	integer	The ID of the status.
status	string	The name of the status.
break_name	string	The break name the agent is on. Break Lunch Meeting Other Bio