Dialer Release v1.0.0
Summary
The initial public release for the dialer suite
All updates for this release
Bug
- DIAL-85Â RESOLVEDÂ Adhearsion not hanging up calls correctly
- DIAL-83Â RESOLVEDÂ Call to agent disconnects before callee call is established
- DIAL-78Â RESOLVEDÂ Re-enable CDR redis notifications
- DIAL-68Â RESOLVEDÂ Wrong Numbers could not be removed
- DIAL-64Â RESOLVEDÂ Matter statuses do not sync back to dialler correctly from Excalibur
- DIAL-60Â RESOLVEDÂ OutboundCall crashes
- DIAL-56Â RESOLVEDÂ Call does not hangup after agent wrapup
- DIAL-53Â RESOLVEDÂ ElectricSlide crashes with CommandTimeout and no backtrace
- DIAL-52Â RESOLVEDÂ ElectricSlide crash encountering a nil Agent
- DIAL-30Â RESOLVEDÂ Users are not wrapping up
- DIAL-28Â RESOLVEDÂ Camps randomly stop working (Electric Slide)
- DIAL-27Â RESOLVEDÂ Matter count incorrect
- DIAL-26Â RESOLVEDÂ RecordingManager Crashed
- DIAL-9Â RESOLVEDÂ Agents not receiving screen pops when concurrent campaigns running
- DAP-6Â RESOLVEDÂ Adding duplicate Callees leads to ruby errors propagating over API
- DAP-2Â RESOLVEDÂ Camps stop working (API Manager)
User Story
- DIAL-75RESOLVEDÂ As an Integrator I want Redis PubSub statistics so that they can be more realtime
- DIAL-74RESOLVEDÂ As a TFC I want more accurate statistics so that i can use them for predictive dialing
- DIAL-32RESOLVEDÂ As a FSC I want the matters to sync every 5 min so that I can get status updates quicker
- DIAL-8RESOLVEDÂ As a Call Center Agent, I want to hear something (music, intermittent beep) so that I know I'm connected and waiting for calls
Task
- DAP-5Â RESOLVEDÂ Agent API method to accept PUT and POST for updates