Dialer Release v1.0.0

Latest Fix 
Issues21 issues
Versionv1.0.0

Summary

The initial public release for the dialer suite

All updates for this release

Bug

  • DIAL-85 RESOLVED Adhearsion not hanging up calls correctly
  • DIAL-83 RESOLVED Call to agent disconnects before callee call is established
  • DIAL-78 RESOLVED Re-enable CDR redis notifications
  • DIAL-68 RESOLVED Wrong Numbers could not be removed
  • DIAL-64 RESOLVED Matter statuses do not sync back to dialler correctly from Excalibur
  • DIAL-60 RESOLVED OutboundCall crashes
  • DIAL-56 RESOLVED Call does not hangup after agent wrapup
  • DIAL-53 RESOLVED ElectricSlide crashes with CommandTimeout and no backtrace
  • DIAL-52 RESOLVED ElectricSlide crash encountering a nil Agent
  • DIAL-30 RESOLVED Users are not wrapping up
  • DIAL-28 RESOLVED Camps randomly stop working (Electric Slide)
  • DIAL-27 RESOLVED Matter count incorrect
  • DIAL-26 RESOLVED RecordingManager Crashed
  • DIAL-9 RESOLVED Agents not receiving screen pops when concurrent campaigns running
  • DAP-6 RESOLVED Adding duplicate Callees leads to ruby errors propagating over API
  • DAP-2 RESOLVED Camps stop working (API Manager)

User Story

  • DIAL-75RESOLVED As an Integrator I want Redis PubSub statistics so that they can be more realtime
  • DIAL-74RESOLVED As a TFC I want more accurate statistics so that i can use them for predictive dialing
  • DIAL-32RESOLVED As a FSC I want the matters to sync every 5 min so that I can get status updates quicker
  • DIAL-8RESOLVED As a Call Center Agent, I want to hear something (music, intermittent beep) so that I know I'm connected and waiting for calls

Task

  • DAP-5 RESOLVED Agent API method to accept PUT and POST for updates