Dialer Release v1.2

Latest Fix 
Issues4 issues
Versionv1.2.1

Summary

This release adds more stats, and provides some optimizations for integrators, and has a quick change to v1.2.0 in order to implement a BC break in the Campaign Preview notification without affecting integrators in live environments.

Important highlights from this release

  1. New Notification: Campaign Preview, Notifies integrator about next set of callees to be dialed (this is not preview dialing, and cannot be controlled)

    1. changed the payload key used to access the upcoming callees to terminology already defined in the API (from matters in v1.2.0 to callees)
  2. Stats on agent status

  3. Fixed bug which was killing integrators notification subscribers on dialer restarts

All updates for this release

User Story

  • DIAL-94RESOLVED As a TFI I want to know which matters will be dialed in the near future so that I can prepare the data
  • DIAL-93RESOLVED As a TFC I want to see how many agents are in which status so that I can optimize performance

Tech Debt

  • DAP-22 RESOLVED Restarting Dialer causes subscribers to be lost
  • DIAL-136 RESOLVED Change dial_preview from matters to callee