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Campaign Status

Campaign Status

By Rijnhard Hessel
Feb 18, 2016
1 min

notification of the campaign(s) status changes

 

Redis

//Notification Example psubscribe enigma:notifications:campaigns:* { type: "status", payload: { status: <status>, ref : <campaign_ref> } }

  • <status> campaign status

  • <campaign_ref> campaign reference

Values:

<status>

The new campaign status:

  • started

  • stopping

  • stopped

  • completed

<campaign_ref>

Your Campaign reference

Example:

# get notifications for all campaigns psubscribe enigma:notifications:campaigns:* # get notifications for campaign 1234 subscribe enigma:notifications:campaigns:1234

 

 

Ending a Campaign

If a campaign runs out of callees to call it will stop. 

If a campaign is manually stopped via the API, it will first enter a stopping state which indicates that  the agents still have callee's on the line and that there are still callees in the queue. Once all the callees are dealt with it will enter stopped.

A campaign is only completed if it has dialed all callees and all retries have been reached. 

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